BMD Systemhaus Offers Secure Cloud Access with Parallels RAS
About BMD Systemhaus GmbH
- Specializes in providing interface-free collaboration between businesses, tax consultants and auditors.
- BMD is one of the leading software manufacturers in Austria. More than 28,000 customers in Austria, Germany, the Czech Republic, Slovakia, Hungary and Switzerland rely on BMD solutions.
- Team of 550 employees.
- First established in 1972.
The Challenge
BMD Systemhaus strives to prioritize the customer and realize the best solution for each organization. BMD looks to increase the simplicity of its customers’ IT solutions through multiple facets—including functional, economical and future-proof simplicity.
To achieve these goals, BMD needed a solution to help them host cloud services and provide its software to its customers. While exploring the top virtualization solutions, BMD considered Citrix Virtual Apps (formerly XenApp) and Microsoft Remote Desktop Connection Manager.
BMD found Citrix to be too expensive for the service offered, and Microsoft Connection Broker to be unstable along with printing issues. BMD decided to implement Parallels® Remote Application Server (RAS) due to its cost-effectiveness and enterprise range features.
The Solution
Parallels RAS surpassed BMD’s expectations, making it straightforward for its customers to connect to the BMD cloud system. Parallels RAS is a leading virtual desktop infrastructure (VDI) solution that is simple to install and maintain.
By hosting applications in the private cloud, BMD benefits from reduced administration and help desk support time, and they can easily control access to applications. Two features that the BMD IT team appreciates are Universal Printing and the High Availability Load Balancer (HALB). These features come standard with Parallels RAS and are ready to be used “out-of-the-box”.
“We use Parallels Remote Application Server to provide custom software to our customers. Parallels RAS provides the ability to access the entire software package via the internet directly on a server, secured and maintained by our BMD tech department. Parallels RAS has been a great solution for us and our customers—making it quick and easy for them to connect to our cloud system.”
The Results
BMD has eliminated all of its previous problems with local printers, removing the need to install native printer drivers. BMD customers are now able to do bookkeeping on their tax office’s IT infrastructure. They have found that eliminating the need to exchange data constantly with clients leads to higher customer loyalty and more up-to-date data.
BMD has been able to increase security by utilizing permission policies and using multi-factor authentication with a RADIUS solution in the background. Overall, BMD has used Parallels RAS to simplify how its customers access IT software—fulfilling their goal of providing valuable services to their customers.
About Parallels
Parallels is a global leader in cross-platform solutions, enabling businesses and individuals to access and use the applications and files they need on any device or operating system. Parallels helps customers leverage the best technology available, whether it’s Windows, Linux, macOS, iOS, Android or the cloud.
The company’s solution portfolio includes the award-winning Parallels Remote Application Server (RAS), an all-in-one application delivery and virtual desktop infrastructure (VDI) solution that enables users to work remotely from anywhere, on any device, at any time.
