Recover a Deleted Device to Restore its Previous Settings
Deleted devices are added to the System > Deleted node pending permanent deletion or recovery. The next time that device pings the server, it will re-appear in the devices node.
At this point, selecting to restore this device from the ‘Deleted’ node will present you with the option to also...
Force an iOS Application Refresh to Prompt Applications Which are Pending Install or Violating an App Control Policy
From the Parallels MDM Portal > ‘Applications’ tab, click ‘Refresh’ to instantly prompt iOS device users with applications that are pending install and violating application control policies. This will also update the application list content and status to match that of their current...
Trace Android and iOS Device Locations
2X MDM provides administrators with the ability to trace connected mobile devices and further fine tune tracking parameters per group or even individual devices depending on the scenario.
We shall now walk through a ‘how to’ guide aimed at fine tuning 2X MDM for use within a high...
What happens when the 2X MDM client is not able to connect to the server?
There are two scenarios which should be considered:
1. Session time out applies
Wifi/3G/LTE is enabled on the device but cannot connect to the 2X MDM server.
In this case, the 2X MDM client shall attempt to connect to the 2X MDM server over port 587. If port 587 is being blocked by a firewall or...
What is PUSH used for?
PUSH is the technology used by the 2X MDM server to communicate instantly with the 2X MDM client.
This allows the 2X MDM administrator to instantaneously send actions to 2X MDM client devices, rather than wait for the next update interval for these changes to take effect.
If the device is not...
An Easy and Affordable On Premises 2X MDM Solution
Retain full control of sensitive location tracking data with 2X’s new On Premises Mobile Device Manager for Windows Server
LONDON UK, 30 AUGUST 2013 – 2X, developer of the award-winning Windows VoIP PBX 3CX Phone System and mobile device management. solution 2X MDM, today announces the launch...
Improved iOS Support Added to the New Version of 2X MDM
We pleased to announce the release of the latest version of 2X MDM (6.4.5) which has significantly enhanced iOS support. Administrators can now disable an iPhone’s camera, as well as prevent users from accessing the Safari browser and iTunes. We’re now using Microsoft’s Bing...
IT Manager's Headache: Managing Corporate Email on Mobile Devices
Picture this you’re the IT Manager at ABC Ltd, and you have just come out of a meeting with the CEO. During the meeting the CEO announced that he wants you to install the corporate emails of all 300 sales people on their mobile devices. He is unhappy with the fact that clients are sending...